Cancellation & Refund
Confirmed purchases made through www.jnanpith.net cannot be cancelled, altered and no refund and return will be entertained by Bharatiya Jnanpith under any circumstances. However, if any ordered books are found to be out of stock then refund / adjustment with future purchases of that amount will be made by Bharatiya Jnanpith though any addition of delivery charges due to such changes of invoice amount will have to borne by the purchaser.
Although Bharatiya Jnanpith takes utmost care in processing orders, it may happen, at times, that a purchaser receives a damaged copy of book. Any such case shall have to be reported with proper pictorial evidences to sales @ jnanpith.net or call @ 11-24658417, 24626467 within 48 hours of receiving such damaged books. Bharatiya Jnanpith will replace such damaged copy without any charges including delivery charges. Any communication beyond the time line mentioned above will not be entertained by Bharatiya Jnanpith under any circumstances.
In an event where it becomes a necessary to refund the amount, the processing time will be 7-10 working days after acknowledgment of complain.